Last Modified April 3, 2021

By visiting you agree to the following terms & conditions

Acceptance of the Terms of Use

These Terms of Use are entered into by and between You and Skills to Change Institute, Inc. (”Company” “we” or “us”). The following terms and conditions (“Terms of Use”), govern your access to and use of, including any content, functionality and services offered on or through (the “Website”), whether as a guest or a registered user.

Please read these Terms of Use carefully before agreeing to be bound by the same. By using this Website, you agree to abide by these Terms of Use and our Privacy Policy, found below and at and incorporated herein by reference. If you do not agree to be bound by the Terms of Use or the Privacy Policy, do not access or use this Website.

By using this Website or by placing any purchase orders using the Website, you agree to abide by these Terms of Use. Only upon acceptance of the terms contained herein, you will be entitled to submit electronic orders. Any violation of these Terms of Use will result in termination of your account.

This Website is not intended for persons under 18 years of age. By using this Website, you represent and warrant that you are 18 years of age, or older. If you are not at least 18 years of age, you must not access or use this Website.

Accessing the Website and Account Security 

By registering with the Website you can access or view the prices, product inventories, and submit purchase orders electronically. We will not be liable if for any reason all or any part of the Website is unavailable at any time for any period. We reserve the right to refuse registration or cancel an account at any time.

You are responsible for using the Website in a private and secure manner. You acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your user name, password or other security information. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password.

Prohibited Uses

You shall not do any of the following or permit any other third parties to do any of the following:

  1. Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or profane information of any kind, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations;
    b. Post or transmit any information or software that the sender is aware contains a virus, worm, or other harmful component;
    c. Upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material which is protected by copyright or other proprietary right, without obtaining the permission of the copyright owner or right holder;
    d. Account sharing, including, without limitation, letting third parties use your account and password; or
  2. Engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.


Modification of these Terms & Conditions

© Copyright 2020 Realize What Matters LLC.

We reserve the right to change or modify any of the terms contained in these Terms of Use, at any time. Any such modifications or changes will immediately become effective upon posting of such changes. Your continued access or use of this Website will imply your full acceptance of the same. You are therefore responsible for regularly reviewing these Terms of Use and additional terms or notices posted on the Website.


You agree to pay the full price for all physical and digital products including digital downloads, online training, online video, webinars, DVDs, books, and any other products, services, or merchandise (collectively, “Products”) you purchase from the Website. We reserve the right to charge extra charges for your credit card or PayPal account for any products purchased from the Website. You are responsible for the timely payment of all fees and for providing us with a valid credit card or PayPal account details for payment of all fees.

Replacements and Refunds

All purchases are guaranteed. If you have any problems with any one of our Products, we will replace it within 30 days of the purchase, subject to certain exceptions. We are not responsible for any Products damaged in transit. We are not responsible for lost Products.


All digital/downloadable/online products cannot be returned, cancelled or refunded.  Training seminars or live events are subject to our Cancellation Policy.

Cancellation and Refund Policy


All coupons are subject to individual terms and conditions.  No refunds or credits can be given for missed promotions/coupons or for the incorrect usage of coupons during checkout.  Returned products cannot be repurchased with use of a coupon/promotion.

Electronic Communications

When you visit the Website or send any emails to us, you will be communicating electronically with us. By such electronic communication you agree to receive such communications from us electronically. You acknowledge that your electronic submissions constitute your agreement and your acceptance to be bound by and to pay for such agreements and transactions. Your agreement and intent to be bound by electronic submissions applies to all transactions you enter into on the Website, and all records including notices of cancellation, policies, contracts, and applications.


Trademarks and Domain Name

You understand that the Company owns the trademark Realize What Matters (the “Trademark”) and has used the Trademark throughout the world in connection with the educational services, processes, methods, and techniques for personal improvement, pre-recorded DVDs and audio tapes, course materials, printed materials, a website, webinars, blogs, seminars, and other related goods and services. You understand that the Company owns the Domain Name (the “Domain Name”) all related goodwill. All rights in the Domain Name are reserved by the Company.

Limited Use of Copyrighted Works

This Website and the entire contents contained on this Website, including, but not limited to: text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software (collectively, the “Copyrighted Works”), are the sole and exclusive property of the Company. All Copyrighted Works are protected by domestic and international copyright and trademark laws. You agree not to modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the Website or any Copyrighted Works or other contents contained on the Website without the prior expressed written consent of the Company.

No Assignment

The Company is the exclusive owner of the Trademark, the Copyrighted Works, the Domain Name (collectively, “Intellectual Property”). You shall not construe anything contained in these Terms of Use as an assignment of any or all of the Company’s Intellectual Property. The Company expressly reserves all rights not expressly granted to You under this Agreement.

Copyright Infringement 

If you believe that any content on the Website violates your copyright, please see our Copyright Policy  for instructions on sending us a notice of copyright infringement. It is the policy of the Company to terminate the user accounts of repeat infringers.

License to Access and Use Website

The Company grants you a non-exclusive, non-transferable, limited license to access and make use of the contents or information available on the Website for your personal use and not to download or modify it, or any portion of it, except with the express written consent of the Company. You may not reproduce, duplicate, adapt, copy, sell, resell, transmit or otherwise exploit for any purpose this Website or any portion of this Website without the express written consent of the Company. You agree not to interrupt or attempt to interrupt the operation of the Website in any way.

The Company authorizes you to view and download the information and materials available on this Website only for your personal, non-commercial use. This authorization shall not constitute a transfer of title in and to the materials and is subject to the following restrictions: (a) you must retain, on all copies of the materials downloaded, all copyright and other proprietary notices © Copyright Realize What Matters LLC. contained in the materials; (b) you may not modify the materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose; and (c) you must not transfer the materials to any other person.


This website contains information intended to assist you in addressing issues that may be causing stress. The information is offered as-is for informational and educational purposes only. The information and the EFT techniques presented are not intended, nor should they be construed, to diagnose, prescribe, treat, or cure any disease, physical or mental, or guarantee any results. skills to change institute inc. and EFT practitioners are not offering medical advice. The information presented here, and the instruction or advice given by EFT practitioners is not intended to be a substitute for competent professional, medical or psychological diagnosis and care. you should not discontinue or modify any medication presently being taken pursuant to medical advice without obtaining approval from your healthcare professional. As a client, you are responsible for your own physical health and emotional well-being. you receive and apply EFT techniques at your own risk. This website may not be tailored to match your physical and mental health. Realize What Matters LLC. and Jeanne Demers accept no liability whatsoever for any damages arising from your use of this website and make no warranties regarding the completeness or accuracy of information on this website, any linked websites, books, DVDs, or other products represented herein.

The Company and its affiliates are not physicians or medical professionals and the EFT techniques, ideas, and healing modalities suggested on this Website and in any videos or other materials available on this Website are not intended to be a substitute for professional care. The EFT techniques and other information provided on this Website and in any videos or other materials available on this Website are not intended to render medical or psychological advice and should not be used for diagnosing or treating a medical or psychological problem or disease, whether physical, emotional, mental, or of any other nature.

The Company and its affiliates are not physicians or medical professionals and the EFT techniques, ideas, and healing modalities suggested on this Website and in any videos or other materials available on this Website are not intended to be a substitute for professional care. The EFT techniques and other information provided on this Website and in any videos or other materials available on this Website are not intended to render medical or psychological advice and should not be used for diagnosing or treating a medical or psychological problem or disease, whether physical, emotional, mental, or of any other nature.

The term “heal” as used in this on this Website and in any videos or other materials available on this Website may refer to an enhanced sense of well-being, but it is not intended to refer to the treatment of a medical or psychological problem or disease.  If you have or suspect you may have a medical or psychological problem, you should consult your appropriate health care provider. Never disregard professional medical advice or delay in seeking it because of something you have read, heard, or seen as a result of using this Website.

Any story shared on this Website or in any videos or other materials available on this Website that may be regarded as a testimonial or endorsement does not constitute a guarantee, warranty, or prediction regarding the outcome of implementing the EFT techniques. Although some clients have reported “healing experiences” after having implemented the EFT techniques, any testimonials available through this Website represent the anecdotal experience of individual clients and should not be considered to represent evidence of the treatment of a medical or psychological problem or disease. Individual experiences are not a substitute for scientific research.

The Company accepts no liability whatsoever for any damages or adverse effects arising from your use or receipt of EFT techniques as a result of having watched this video [or having attended this seminar]. By viewing this video [or attending this seminar], you signify your agreement to the information above.

Third Party Links

For your convenience The Company may provide, links to third party websites operated by other entities on the Website. If you use such third party sites, you will leave this Website. If you decide to visit any linked third party website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. The Company does not make any warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon. Any third party links do not imply that The Company sponsors, endorses, is affiliated or associated with any linked third party websites.

Applicable Law

By visiting the Website, you agree that the laws of the state of New Hampshire, without regard to principals of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and The Company.


Any dispute relating in any way to your visit or access of the Website or to the products you purchase through the Website shall be submitted to binding arbitration in Cheshire county, New Hampshire state. Arbitration under these Terms of Use shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms of Use shall be joined to an arbitration involving any other party subject to these Terms of Use, whether through class arbitration proceedings or otherwise.


You agree to indemnify, defend and hold harmless the Company, its officers, directors, owners, partners, employees, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this website or your breach of these Terms of Use.


What information do we collect?

The Company knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Terms and Conditions for Membership. By visiting, you are accepting the practices described in this Privacy Notice.

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience. (Your information helps us to more effectively respond to your customer service requests and support needs)
  • To improve our website. (We continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service. (Your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions. (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails. (The e-mail address you provide for order processing, will only be used to send you information and updates pertaining to your order)
  • If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, IRD numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Cookies are small pieces of information that are stored in a browser-related file on your computer’s hard drive when you use our website. We use cookies to improve the member experience. We also use them to deliver information and fresh content specific to your interests. Cookies are used on most major websites.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating your website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to or write us at:

Mailing Address:

24 County Road

Walpole, NH 03608



Children’s Online Privacy Protection Act Compliance

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or register on this Website, make any purchases through the Website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at

Online Privacy Policy.

This online privacy policy applies only to information collected through our website and not to information collected off-line.

Your Consent

By using our site, you consent to our privacy policy.

By being a member you agree to give your consent for the Company office to contact you at any time to confirm the competition and quality of training requirements.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below. 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.


Mailing Address:

24 County Road

Walpole, NH 03608